FossilHaven support
Help for FossilHaven: Dino Resurrection, a game by Veery Games. FossilHaven is a mobile game for Android. This support page covers the app, your account and your save data.
Email us
Write to us at
support@
If the button doesn’t open an email app, copy the address above and use the subject “FossilHaven support”.
What to include
- The platform you play on, and the game version if you can see it.
- What happened, and what you expected to happen.
- Whether you can still open the original game and its guest session.
A screenshot can help if you’d like to attach one, but it isn’t required. If you send one, please leave out any sensitive information. We will never ask for your game identifier, codes or files copied from the game’s storage, passwords or payment card details — please don’t send them.
Before you clear data or reinstall
Please contact us before clearing the game’s app or browser data, or reinstalling it, to fix a problem. Your guest progress is tied to game data on your device, and there is no way to recover a save once that link is lost.
Your data
The Download my data option in Settings saves a record of your main game data as a JSON file. It is a record for your reference, not a backup — it can’t be used to restore your progress.
Privacy questions can go to the same address, support@veerygames.com.
Deleting your account or save
Delete in the game under Settings → Delete this save (signed-in accounts: Settings → Account), or request deletion without the app on Delete your FossilHaven data. That page explains how to email us a deletion request with your account ID. We verify the request before anything is deleted, aim to complete verified requests within 30 days and confirm by email. Deleting in the app takes effect as soon as the game confirms it.